Choose a website widget: chat, bot, quiz or AI consultant
Compare live chat, scripted bots, quizzes and AI consultants by task, answer source and website testing.
Live chat: a human operator
Live chat connects visitors to an available human operator.
Scripted bot: a predefined path
A scripted bot follows predefined buttons and branches for repeatable paths.
Quiz: structured answers
A quiz collects structured answers through a form or sequence. It is not an open conversation.
AI consultant: open questions
An AI consultant answers open questions using prepared knowledge within a defined role. People handle complex decisions.
How to test your choice
Collect real questions without personal data. Compare accuracy, inquiry handoff, mobile usability and knowledge sources.
Try a common question, a clarification and an unknown question. Check the full visitor journey and your team’s workflow.